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Write or call, and someone on the eTayuba team will answer. We reply within 2 working days.

What do you need help with?

  • Students and parents

    Trouble signing in, a question about a paper, or something that looks wrong in the app.

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  • Schools

    Ask for a quote, set up an enrolment code, change your seat count or ask about an invoice.

    Talk to us about your school
  • Payments

    A mobile money payment that did not go through, or one that was taken twice. Please write within 14 days.

    Email about a payment
  • Your data

    See, correct or delete the personal data we hold, or ask a question about our privacy policy.

    Make a data request

Looking for a quick answer first? The FAQ covers sign-up, payment and how the assistant works.